Refund Policy
🌙 Howling Moon Stationery – Refund Policy
RETURNS
We offer a 30-day return window, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
Unused
In the same condition you received it
In its original packaging
Accompanied by proof of purchase (receipt or order confirmation)
To begin a return, please contact us at:
📧 howlingmoon.stationery@gmail.com (update if needed)
Returns must be approved before being sent. Items returned without prior authorization will not be accepted.
RETURN SHIPPING
If your return is approved, we will provide a prepaid return shipping label.
Please ensure items are securely packaged in their original packaging to prevent damage during transit.
Return address:
Howling Moon Stationery
PO BOX 454
Norfork, Ar 72658
DAMAGES & ISSUES
Please inspect your order upon arrival.
If your item is:
Damaged
Defective
Incorrect
Contact us immediately so we can make it right as quickly as possible.
NON-RETURNABLE ITEMS
The following items are not eligible for return or exchange:
B-grade items
Discontinued products
Print-on-demand items
Sale items
Gift cards
EXCHANGES
The quickest way to get what you want is to:
Return your original item (once approved)
Place a new order for the desired item
REFUNDS
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
Refunds are issued to your original payment method
Please allow up to 10 business days for processing
Additional time may be required by your bank or credit card provider
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
📧 howlingmoon.stationery@gmail.com